Konstantinos Tsiptsis
Assistant General Manager – Customer Value Management & ΑΙ, Eurobank
Konstantinos Tsiptsis is a senior executive with extensive experience in Customer Value Management, Customer Feedback Management, Data Analytics, and Marketing Automation, with a strong track record in delivering strategic, data-driven transformations.
He has consistently acted as a “translator” between technology and business needs, bridging the gap and turning complex technological capabilities into tangible business value. He has demonstrated measurable results in optimizing Customer Value Management, leveraging data, advanced analytics, and automation to enhance efficiency and customer experience.
He specializes in AI-driven transformation, converting data into growth opportunities through Predictive and Generative AI. At Eurobank, he is responsible for CVM, Business Analytics, Customer Feedback Management, Marketing Automation, and Innovation, while also leading the bank’s GenAI Factory.
In parallel, he is the author of a successful book in the field of CRM and an active academic contributor.